- How do I fix iCloud sync problems?
- How do I recover deleted files or older versions?
- Do I need separate purchases for each device?
- Where can I find the latest version?
- How do I export, print, or share documents?
Support
Top searches today: Outline, Command Palette, Upgrading
- How do I manage my subscription?
- Is there an education discount?
- How do I publish or share online?
- How do I export to PDF, PowerPoint, or other formats?
- How do I import Markdown or text files?
- Where can I see it?
- What types of pens work well?
- Why is this so expensive?
- How do the guidelines disappear?
- Why use watermark lines?
- What is iA Account?
- How do I manage my license or subscription?
- Can I change the email address for iA Account?
- Which apps currently support iA Account?
- Why isn’t my App Store purchase visible yet?
Unresolved Issue?
If you are experiencing a problem that our Support sections do not address, please reach out to us.
Contact SupportDo you have a Suggestion?
If you’d like to suggest a new feature, send it directly to our feature request inbox.
Submit RequestWaiting for response?
Our support team is in Japan and works 9–5, Monday to Friday. Weekdays, we aim to reply within 1–2 business days.
Escalate IssueSystem Status
Please send us a report if you have any issues downloading, buying or logging in.
